Privacy Policy

Usvisaguides Limited (Gibraltar) respects your rights to privacy. Your ability to make informed choices about the use of your information is important to us. This Privacy Policy explains our policy regarding the collection, use, disclosure and protection of personal information we receive. If not otherwise defined in this Privacy Policy, capitalized terms have the meaning given to them in our Terms and ConditionsIn this Privacy Policy you can read about: types of information we collect, how we protect information, how we use information and how to contact us.

Types of Information We Collect

We may collect two types of information when you use our Services:
The first type is un-identified and non-identifiable information pertaining to a user of our Service, which may be made available of gathered via your use of the Services (“Non-personal Information“). This Non-personal Information may include information about your device, browser, operating system and information about your activity while accessing our website or using our Services (pages viewed, online browsing, clicks, actions, etc.)

The second type is information that can be directly associated with a specific person (“Personal Information“).

We collect Personal Information that you provide us in order for us to provide you with our Services, which may include: your full name, gender, birth date, place of birth, place of residence, education level, marital status, number of children, profession and professional experience, level of English, photo and any other information which may be required in order to enable you to fully use the Services.. We also collect your credit card information and billing address when you pay for the Services.

We also collect Personal Information when you contact us for any reason. It is your voluntary decision whether to provide us with any such Personal Information, but if you refuse to provide such information we may not be able to register you to use the Services or your use of the Services may be limited. To the extent that you provide Personal Information about individuals other than yourself, you certify that you have obtained their consent to the collection and use (including transfer and disclosure) of that Personal Information consistent with this Privacy Policy and, for any individuals not legally competent to give consent, you consent on their behalf and confirm that you have the authority to do so.

How we Protect Information

We take great care in employing generally accepted industry standards to protect the information we collect and retain. However, regardless of the measures and efforts we employ, we cannot and do not guarantee the absolute protection and security of your Personal Information.

Since we operate globally, it may be necessary to transfer your information to countries outside the European Union. The data protection laws of these countries may not be as comprehensive as those in the European Union – in this instances we will take steps to ensure that a similar level of protection is given to your information. You hereby consent to transfer of your information to countries outside the European Union.

How we Use Information

We will use your information to provide you with the Services regarding assistance with filling out certain immigration forms related to the U.S. Diversity Visa Lottery or similar visa programs we may offer in the future. Our Services will also include submission of your application to the U.S. Diversity Visa Lottery or other visa programs, if applicable. You acknowledge, however, that certain Personal Information may become a matter of public record upon filing with a government agency or as part of any legal or administrative proceeding.

Except as specifically set forth in these Terms, we will not share your Personal Information with third parties without your explicit permission, except when required by law, regulation, subpoena or court order, in order to protect our rights or in order to cooperate with an investigation by a law enforcement body.

We may use Personal Information internally – for example, to help diagnose problems with our servers, to make our Site and/or Services more useful, or to customize our Site and/or Services and personalize their content for you.

We use your credit card and billing information to process your payments.

We may use information you provided us to contact you from time to time to provide you with marketing offers and promotions, not necessarily related to the Services.

We may share your Personal Information with:

Members of our corporate family, or third party vendors or service providers, such as email service providers sending emails on our behalf. We may also authorize third party vendors or service providers to collect information on our behalf. We will require members of our corporate family and third party vendors to follow practices that protect your privacy rights on a level at least as restrictive as the practices described in this Privacy Policy

Business partners with whom we may jointly offer products or services, or whose products or services may be offered on our website. You can tell when a third party is involved in a product or service because their name will appear, either alone or with ours. If you choose to use these products or services, we may share information about you, including your Personal Information, with those partners. Please note that we do not control the privacy practices of these third party business partners. If you wish to no longer allow that third party to use your information, please contact that third party directly.

Referring websites: If you were referred to our Site from another website (for example, through a link), we may share some information about you with that referring website. We encourage you to review the privacy policies of any website that referred you here. Additionally, when you link to one of our partners from our Site, we provide that partner with a unique identifier so they know that you were referred from our Site. This unique identifier will not contain any of your Personal Information.

By analyzing all information we receive, including all information concerning users, we may compile statistical information across a variety of users (“Statistical Information“). Statistical Information helps understand trends and user needs so that new products and services can be considered and so existing products and services can be tailored to user desires. Statistical Information does not indicate individuals’ identities, and we will not link Statistical

Information to any Personal Information. We may share Statistical Information with our partners, without restriction, on commercial terms that we can determine in our sole discretion. We also use a tool called “Google Analytics” to collect information about the use of the Site and/or Services. Google Analytics collects information such as how often users visit this Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. We use the information we get from Google Analytics only to improve our Site and Services. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use located at and the Google Privacy Policy located at


A cookie is a small piece of text that is sent to a visitor’s browser. The browser provides this piece of text to the device of the originating visitor when this visitor returns. We use cookies to help personalize your experience. A “persistent” cookie may be used to help save your settings and customizations. Also, if you log in to the application that we may provide, such a cookie will be used to recognize you as a valid user so you will not need to log in each time you use the application. Most Web browsers are initially configured to accept cookies, but you can change this setting so your browser either refuses all cookies or informs you when a cookie is being sent. Also, you are free to delete any existing cookies at any time. Please note that some features of the Services may not function properly when cookies are disabled or removed.

Online Links to Other Sites

You can link to the websites of third parties that provide useful information/services. Any Personal Information you provide on the linked pages is provided directly to this third party and is subject to this third party’s provider’s privacy policy. We advise you check these privacy policies. We do not have access to the information collected by those third party websites or by our partners. Except as described in this Privacy Policy, we are not responsible for the content or privacy practices of third party websites to which we or our partners link.

We may connect with you, regarding the Services via Facebook or another third party platform (“Third Party Platform”). By agreeing to connect with us through a Third Party Platform you are authorizing us to collect, store, and use, in accordance with this Privacy Policy, any and all information that you agreed that the Third Party Platform could provide to us, in connection with the Services, based on your Third Party Platform settings. Your agreement takes place when you connect with us via your Third Party Platform account.

Use of the Site/Services by Minors

You must be at least 18 years of age In order to use the Site and/or Services. We do not knowingly collect personally identifiable information from children under the age of 13 – in the event we become aware that a user under the age of 13 has shared any information, we will discard such information. In the event you become aware that somebody under the age of 13 has enrolled without parental permission, please inform us immediately at

For the removal of doubt, if you wish to include your children who are minors in your visa application, their information must be disclosed by you in order to process the application and file it. We do not consider this information as information shared by users who are minors, and we will treat this information in accordance with the general provisions of this Privacy Policy. By submitting information regarding your minor children, you acknowledge and consent that we will retain this data and share it in accordance with this Privacy Policy.

For how long do we retain the information we collect?

We allow you to view the information you provided during registration and to alter any data, inaccuracies or errors. To request such access, or correct, update, or amend your personal information please contact us at the following email address, postal address or telephone number:

Email address:

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to request that we no longer use your information to provide you Services, please contact us at the email address, postal address, or telephone number listed above. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


We may send you email, text and social media messages (including but not limited to Facebook or Twitter), and/or contact you via telephone calls or direct mail, in order to provide you with marketing offers and promotions, not necessarily related to the Services.. By accepting the Terms and Conditions for the Site and/or Services (including the terms of this Privacy Policy which are incorporated therein) or using the Site and/or Services, you affirmatively consent to receive such commercial messages. As a registered member, you can remove your personal information from our mailing list and stop receiving future communication from us by following the unsubscribe link located at the bottom of each communication or by emailing us at Please note that we reserve the right to send you service related communications, including service announcements and administrative messages, relating to your transactions on this Site and/or Services, without offering you the opportunity to opt out of receiving them unless you cancel your account. Please note that you may still receive information from third parties to whom usvisaguides may have disclosed your Personal Information prior to your opt-out. If you no longer wish to receive information from such third party, please contact them directly.

Other Uses or Transfer of Your Information

We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity, behavior or digital content of any user suspected to have engaged in illegal or infringing behavior.

We may use subcontractors that are located in countries other than your own, and send them information we receive. All our subcontractors will be subject to non-disclosure and non-use obligations. Nevertheless, some countries may have levels of protection of personal and other information which are not as high as in your country of residence or business.

We may share information in the event of a corporate transaction (e.g. sale of substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.


We may update this Privacy Policy from time to time – we encourage you to review it periodically. Your continued use of the Services, following such updates to the Privacy Policy, constitutes your acknowledgment and consent of such amendments and your agreement to be bound by the terms of such amendments.

Comments and Questions

If you have any comments or questions about our privacy policy, please contact us at